Plans that grow with your estate
Start with a 14-day free trial of Starter. No card needed. Before it ends, we agree the plan that fits with you, invoiced monthly.
Starter
For one team taking stock of its cloud.
Free for 14 days
Then priced with you, invoiced monthly.
- AWS, Azure and GCP inventory
- Search and asset groups
- One workspace
- Up to 25 accounts per workspace
- Up to 2 cost sources per workspace
- Syncs daily
- Up to 90 days of history
- Audit log kept 180 days
- AI assistant
- 2,000 credits a month for the assistant and Sync now
- AI assistant on your own cloud's model (beta)
- Claude, ChatGPT and other AI clients, through MCP (beta)
- Usage metrics, idle resources and usage anomalies
- Sign in with Google
- Sign in with Microsoft (beta)
- Standard support
Team
For several teams sharing one inventory.
Priced with you, invoiced monthly.
- Everything in Starter
- Up to 5 workspaces
- Up to 500 accounts per workspace
- Up to 10 cost sources per workspace
- Syncs as often as every 12 hours
- Up to 180 days of history
- 10,000 credits a month for the assistant and Sync now
- Large workspace backends for large estates
- Required Google or Microsoft sign-in, and auto-join
- Priority support
Enterprise
For larger companies with extra needs.
Priced by contract.
- Everything in Team
- Up to 20 workspaces
- Up to 1,000 accounts per workspace
- Up to 20 cost sources per workspace
- 50,000 credits a month for the assistant and Sync now
- Workspaces in other regions, for data residency
- Premium support, with a named support engineer
Every trial runs within Starter's limits, with 1,000 trial credits. Want to try Team? Ask us.
In beta: Google Cloud, Azure, Bring your own model, MCP server and Microsoft sign-in, on request.
How pricing works
Your monthly fee is your plan's fee plus what each workspace runs, priced with you and invoiced monthly. Credits pay for what you start on demand.
Plan fee
Pays for your organization, its first workspace and its support level, and includes credits every month.
- Starter: 2,000 credits a month
- Team: 10,000 credits a month
- Enterprise: 50,000 credits a month
Each workspace's baseline
Every workspace, the first one too, adds what it runs all the time, priced with you.
- Accounts, in steps of 5
- How often it syncs: daily or every 12 hours
- How much history it keeps: 30, 90 or 180 days
- A large backend for large estates, on the Team and Enterprise plans
More workspaces
Keep production and development apart, or give each team its own. Team runs up to 5 workspaces and Enterprise up to 20.
- A fee for each past the first
- Plus its own baseline
Credits
Your organization's credits pay for what you start on demand: the AI assistant's answers and Sync now.
- An answer draws credits by how much work it took
- Sync now draws 5 credits for each account it syncs
- Answers on your own cloud's model draw none
- Included credits don't carry over to the next month
- Packs of 5,000 credits on your next invoice, lasting 12 months
If credits run out, only the assistant and Sync now wait. Scheduled syncs and everything else go on.
Need more than a plan allows? Ask us at sales@assethermit.com.
Support
Open a case from the app. Support follows European hours wherever your organization is: 08:00–16:00 Helsinki time, Monday to Friday, except Finnish public holidays. Targets count only those hours.
| Support level | Standard | Priority | Premium |
|---|---|---|---|
| Included in | Starter and free trials | Team | Enterprise |
| First reply within | |||
| Critical | 1 business day | 4 business hours | 2 business hours |
| High | 2 business days | 1 business day | 4 business hours |
| Normal | 3 business days | 2 business days | 1 business day |
| Low | 5 business days | 3 business days | 2 business days |
| Updates on a critical case | When there's news | Every business day | Every business day |
| Channels | Cases in the app, and email | Cases in the app, email, and a call when we propose one | Cases in the app, email, a shared Slack channel and a named support engineer |
| Hours | Business hours | Business hours | Business hours |
| Extras | – | – |
|
Targets are what we aim for and track, and carry no service credits. How severities work, our holidays and how to open a case: Support docs. Can't sign in? Email support@assethermit.com.
Every plan includes
- AWS, Azure and GCP, in all six asset source kinds
- Search, ready-made views and a view per resource type
- Change history for every asset
- 141 audit rules, each with a guide to fix it
- Cost reports, from the cost exports you connect
- Savings opportunities and cost anomalies
- Asset groups
- Notifications in your inbox, by email
- CSV export of assets and costs
- Read-only, keyless access
- Permission checks that name the fix
- A home region of your choice
Questions
Do you change anything in our cloud?
No. AssetHermit only asks for read permissions and never creates, changes, tags or deletes anything in your cloud.
Do you store our cloud credentials?
No. Every connection is keyless: an IAM role with an External ID for AWS, workload identity federation for GCP, and a managed identity with federated credentials for Azure. There are no access keys or client secrets to hand over.
How does the free trial work?
Every new organization starts with a 14-day free trial, and no card is needed. The trial runs within Starter's limits, with 1,000 trial credits for the assistant and Sync now. Before it ends, we agree a plan with the owner. Invoicing starts when the trial ends.
What happens when the trial ends?
If we haven't agreed a plan by then, the organization is suspended: collection stops and nobody can sign in. Agreeing a plan brings it back as it was. Your data is deleted 30 days after the suspension.
What happens after I register?
You verify your email, then our team reviews the registration. Once it's approved, your organization is set up in the home region you chose and you get your sign-in details by email. Your free trial starts then.
How do we pay?
By invoice, once a month, due 14 days after we send it. In euros or US dollars, as we agree. Prices exclude tax, which is added where it applies. Card payments are coming.
Can I change plans later?
Yes. The organization's owner asks us to change plan, or a workspace's accounts, syncs or history, and the next invoice follows the change. Write to us at sales@assethermit.com.
Will my plan change later?
No. When we change a plan, organizations already on it keep what they agreed until they change plan. If we ever need to move them to the newer plan, we tell the owner two months ahead.
What does the AI assistant do with our data?
It's off until an admin of your organization turns it on. It runs within your workspace's geography (the EU or the US), reads only what the person asking may see, changes nothing, and keeps each conversation private to that person for 30 days. Each answer draws your organization's credits, except answers on your own cloud's model.
What happens when our credits run out?
Only what draws credits waits: the assistant and Sync now. Scheduled syncs, history, cost reports and everything else go on as usual. Credits come back with next month's included credits, or at once with a pack of credits we add to your next invoice.
Can we sign in with Google or Microsoft?
Yes, on every plan, beside passwords with MFA. On the Team and Enterprise plans you can also require Google or Microsoft for everyone but the owner, and let people from your company's domain join without an invite.
Is cost collection included?
Yes. Connect a cost source, that cloud's cost export, and the costs of every account it bills appear in the cost reports, refreshed daily. Each plan allows a number of cost sources per workspace.